Friday, November 15, 2013

Diamond Candles


I love a grab bag or mystery item or what have you. I’m like, “I get to buy something and I don’t know what it will be?? SOLD.” Also I like sparkly things, plus candles (and also fire), and Diamond Candles kind of combines ALL those things, so it’s sort of perfect. Basically, it's a candle that has a ring buried inside it, and you have to wait impatiently until the wax has burned down to the location of the ring (protected in foil in a little plastic bag), or at least close enough to it that you can dig it out.

I’ve gotten 5 candles in the past, and they’ve all had amazing scents, plus I’ve gotten these pretty rings:
Not pictured: Thumb.
They had a special sale going for their seasonal Candy Corn scent. I love candy corns, so I bought one. When I didn’t get it before Halloween (which means it’s no longer candy corn season) I was okay with it (because candy corn season lives on all year in our hearts, if you truly believe). But then it was almost 2 weeks later, and the tracking said it still hasn’t shipped yet, so at that point I was a bit concerned. I posted a message on their Facebook page, and got an incredibly prompt reply asking for my order number. After sending it to them, probably not even 10 minutes, later, I got a refund. I was a little miffed, because I just wanted my candle, not my money back, but then I immediately got an email explaining the situation: the candles got sold out but were accidentally still listed for sale on the website, and they weren’t available anymore since they were seasonal. To make up for the mistake, they gave me a code for 50% off another candle!! That’s some pretty amazing customer service. Had they not responded so quickly, or not given that unexpected discount, I honestly probably might have written them off and not ordered any candles from them anymore. But they’ve definitely retained my business.


P.S. I ordered a candy cane candle with my coupon code!

1 comment:

  1. Gifting candles is a great way to express your feelings and love. This list of candles with rings inside will help you to find the perfect gifts for your loved ones.

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